Customer Service

Customer Service

Shipping & Delivery
We offer a worldwide shipping to more than 100 countries.
We have a shipping flat rate of $19.95 to any country whether you order 1 item or 4 items!
We aim to dispatch your parcel within 3 days of ordering. On the odd occasion your order might take slightly longer as the robe your purchased may be out of stock hence we custom make a robe for you as we do not want to disappoint you. Once dispatched you will be given a tracking number.
Bath & Robes only use trustable and well known courier companies such as DHL, Fedex and UPS.

 

Returns & Replacements
Please refer to our Returns page for further information.
Ordering
We aim to dispatch your order within 3 days. However on the odd occasion your order might take slightly longer as the robe your purchased may be out of stock hence we custom make a robe for you as we do not want to disappoint you

 

Payment, Pricing & Promotions
To offer a smooth, fast and secure process we currently accept PayPal, Visa, Mastercard, and AMEX.
How do I know that I have successfully placed an order?
             You will receive an email with an acknowledgement that we have received your order within 30 minutes of placing the order.